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When you use Microsoft Excel 2000 on a Microsoft Windows 2000-based computer to edit an Excel file that resides on a network share, and then you try to save your changes to the Excel file on the network share, you may receive an error message that is similar to the following:
Your changes could not be saved to Your_File_Name.XLS, but were saved to 4CCA4100. Close the existing document, then open the temporary document and save it under a new name
This problem may occur if the network share where you want to save the file is a Services For Macintosh volume. In this scenario, the original file is not removed quickly enough from the network share folder when Excel tries to replace the original file with your changed file. Therefore, you cannot save the replacement file by using the original file name. When you try to do so, the server side returns the error message that is described in the "Symptoms" section.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Windows 2000 Service Pack 3 or later.
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.