Description of the Outlook 2003 hotfix package: January 17, 2004

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 hotfix package that is dated January 17, 2004.

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Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package, but they were not previously documented in a Microsoft Knowledge Base article:
  • When you create a custom form in Outlook 2003, the Subject box may be truncated to 255 characters.

  • When you create a signature for new e-mail messages in Outlook 2003, the signature is not added to your e-mail message when you use a custom form.

  • If you use a MultiPage control on a custom form in Outlook 2003 and you change tabs, the Message control may appear blank.

  • When you open an e-mail message that was saved in an earlier version of Microsoft Outlook in Outlook 2003, the body of the e-mail message may be blank.

  • When you check the spelling of Spanish text in an e-mail message in Outlook 2003, you may receive the following error message:
    Error occurred while checking spelling.
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More information

Service pack information

This problem was first corrected in Office 2003 Service Pack 1.
To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Restart information

You must restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download Information
   Date         Time   Version            Size    File name   --------------------------------------------------------------   17-Jan-2004  13:29  11.0.6113.0     4,910,824  Office2003-kb833986-glb.exe  
Microsoft Windows Installer MSP file information:
   Date         Time          Size    File name   --------------------------------------------------   17-Jan-2004  04:49      3,250,176  Outlook-binary-glb.msp (optimized)   17-Jan-2004  11:57      5,575,168  Outlook-fullfile-glb.msp (full-file/administrative)
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version            Size    File name   --------------------------------------------------------------   09-Dec-2003  22:48  11.0.5918.0       247,296  Exchcsp.dll         16-Jan-2004  04:40  11.0.6113.0     7,543,496  Outllib.dll 
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

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For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
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Article ID: 833986 - Last Review: 01/12/2015 23:02:34 - Revision: 3.0

  • Microsoft Office Outlook 2003
  • kbnosurvey kbarchive kbautohotfix kbhotfixserver kboffice2003sp1fix kboffice2003presp1fix kbqfe kbfix kbhotfixrollup KB833986