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Client computers record Event ID 1030 and Event ID 1058 when DFS is not started on a Windows 2000-based domain controller

This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.
Active Directory directory service clients may frequently record the following error messages in the event log:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1030
Windows cannot query for the list of Group Policy objects. A message that describes the reason for this was previously logged by the policy engine.
For more information, see Help and Support Center at

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1058
Windows cannot access the file gpt.ini for GPO
CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=domain,DC=com. The file must be present at the location <\\domain\sysvol\domain\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (The network path was not found. ). Group Policy processing aborted.
For more information, see Help and Support Center at

If you try to access the domain\sysvol folder, you may receive "access denied" or "network path not found" messages, even though the permissions on the sysvol folder are correct.
These issues may occur when the Distributed File System (DFS) service is stopped on the domain controller.
To resolve this issue, make sure the DFS service is started on the domain controller, and set the Startup type to automatic. To do this, follow these steps:
  1. Click Start, point to Programs, point to Administrative Tools, and then click Services.
  2. In Services, double-click Distributed File System.
  3. On the General tab, click Automatic next to Startup type.
  4. Under Service Status, click Start if the service is not started.
  5. Click OK, and then close the Services window.

Article ID: 834649 - Last Review: 02/28/2007 20:33:00 - Revision: 2.4

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server
  • kbfileprintservices kbwinservnetwork kbstoragemgmt kbactivedirectory kbprb KB834649