Article ID: 834674 - View products that this article applies to.
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When you successfully synchronize your offline items and then open My Computer or Windows Explorer on a Microsoft Windows XP-based computer, you may receive the following message:Your domain Distributed File System (DFS) network path goes offline, and you cannot connect to your server.
This problem may occur in the following scenario:
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationTo resolve this problem, apply the update that is described in the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/835261/ )Long delay before you can connect to domain-based DFS namespace
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information about how to control the frequency of Windows XP client DFS queries, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/291377/ )Policy to control the frequency of Windows XP client DFS queries