Domain DFS network path goes offline after you open Windows Explorer or My Computer in Windows XP

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Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you successfully synchronize your offline items and then open My Computer or Windows Explorer on a Microsoft Windows XP-based computer, you may receive the following message:
You are no longer connected to "Server_Name".
You can continue working normally.
Your domain Distributed File System (DFS) network path goes offline, and you cannot connect to your server.
Cause
This problem may occur in the following scenario:
  1. You disconnect from the network.
  2. You make offline modifications to offline files from a domain-based DFS namespace.
  3. You log off the computer.
  4. You use cached credentials to log on to the computer.
  5. You reconnect to the network, and then you synchronize your offline files.
  6. You open My computer or Windows Explorer.
Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

To resolve this problem, apply the update that is described in the following Microsoft Knowledge Base article:
835261 Long delay before you can connect to domain-based DFS namespace
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
More information
For additional information about how to control the frequency of Windows XP client DFS queries, click the following article number to view the article in the Microsoft Knowledge Base:
291377 Policy to control the frequency of Windows XP client DFS queries
Properties

Article ID: 834674 - Last Review: 01/12/2015 23:07:28 - Revision: 3.0

Microsoft Windows XP Professional

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