Article ID: 834796 - View products that this article applies to.
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After you apply and enable the hotfix that is described in the Microsoft Knowledge Base article 823719, if your MAPI program uses multiple threads to connect to and to use the MAPI address book provider, the ResolveName function call does not return the expected MAPI_E_USER_CANCEL error code. Instead, the threads stop responding and do not return as specified in the thread timeout value.
This symptom occurs when all the following conditions are true:
This problem occurs because, when your MAPI program uses multiple threads in the ResolveName function, only one thread is permitted to access the MAPI address book provider. All other threads are blocked.
Update informationThe following file is available for download from the Microsoft Download Center:
Download the Exchange2000-KB870540-v2-x86-ENU.exe package now.
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Release Date: August 16, 2004
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(https://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
PrerequisitesThis update rollup requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information about how to obtain the latest service pack for Exchange 2000 Server, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/301378/ )How to obtain the latest Exchange 2000 Server service pack
Restart requirementYou must restart your computer after you apply this update.
For additional information about the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/870540/ )Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 Update Rollup
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
For additional information about Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages