FIX: You may receive the "4216" event message in Event Viewer when you experience an access violation in Microsoft Message Queuing 2.0

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SYMPTOMS
When you experience an access violation on a computer that is running Microsoft Message Queuing, you may receive the following event message in Event Viewer:

Event type: ErrorEvent source: COM+Event Category: QC RecorderEvent ID: 4216Description: MQSendMessage: An invalid parameter was passed to a function. Error code = 0xc00e0006 : Internal information to COM+ services:File : .\channelmanager.cpp, Line: 365

CAUSE
This issue occurs when a low resource condition exists on the computer that is running Message Queuing. The event message that is mentioned in the "Symptoms" section appears in Event Viewer even though a low resource condition caused the access violation.
RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name--------------------------------------------------------12-Feb-2004  20:17  5.0.0.792         291,088  Mq1repl.dll      22-Dec-2003  22:26  5.0.0.791          14,096  Mq1sync.exe      04-Feb-2004  19:16  5.0.0.793          75,568  Mqac.sys12-Feb-2004  20:17  5.0.0.791         217,360  Mqads.dll        20-Sep-2003  19:23  5.0.0.761          25,360  Mqbkup.exe       12-Feb-2004  20:17  5.0.0.785          76,560  Mqdscli.dll      12-Feb-2004  20:17  5.0.0.773          42,256  Mqdssrv.dll      22-Dec-2003  22:26  5.0.0.791          98,064  Mqmig.exe        12-Feb-2004  20:17  5.0.0.791         266,512  Mqmigrat.dll     12-Feb-2004  20:17  5.0.0.793         222,480  Mqoa.dll         12-Feb-2004  20:17  5.0.0.784          10,000  Mqperf.dll       12-Feb-2004  20:17  5.0.0.790         434,960  Mqqm.dll         12-Feb-2004  20:17  5.0.0.778         102,672  Mqrt.dll         12-Feb-2004  20:17  5.0.0.776          70,928  Mqsec.dll        12-Feb-2004  20:17  5.0.0.783         400,656  Mqsnap.dll       12-Feb-2004  20:17  5.0.0.762          23,824  Mqupgrd.dll      12-Feb-2004  20:17  5.0.0.793         110,864  Mqutil.dll       12-Feb-2004  20:17  5.0.0.748          64,784  Msmq.cpl
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
MSMQ
Properties

Article ID: 834819 - Last Review: 01/15/2015 14:49:22 - Revision: 2.3

  • Microsoft Message Queuing 2.0
  • kbnosurvey kbarchive kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB834819
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