Header information of draft messages is not printed in Outlook 2002 and Outlook 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
In both Microsoft Office Outlook 2003 and Microsoft Outlook 2002, the header information (the information in the From box, the To box, and the Subject box) is not printed if one of the following conditions is true:
  • The message that you print is in the Drafts folder.
  • You print a new message that you have not sent.
  • You print a reply to a message that you received before you send the reply.
  • You are using Microsoft Word as your e-mail editor.
Workaround
To work around this problem, follow these steps:
  1. Send the message. If you do not want to send a message in the Draft folder to the recipient yet, send it to yourself.
  2. In the list of mail folders, click Sent Items.
  3. Click the message that you want to print, and then click Print on the Standard toolbar.


Additionally, you can turn off WordMail as the editor before you print the message.
Status
This behavior is by design.
no headers address fields subject title
Properties

Article ID: 836663 - Last Review: 01/12/2015 23:14:53 - Revision: 2.0

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
  • kbnosurvey kbarchive kbsendmail kbemail kbprb KB836663
Feedback