The Settings menu does not open when you use the keyboard shortcut to start On-Screen Keyboard

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SYMPTOMS
When you use just press ALT+F4 on the physical keyboard to start On-Screen Keyboard, the Settings menu on the Start may not open on a Microsoft Windows 2000-based computer.
CAUSE
This issue occurs because you use the keyboard shortcut to start On-Screen Keyboard. When you start On-Screen Keyboard in this way, the Settings menu may not open even though you click Start, and then point to Settings.

This issue does not occur when you use a pointing device such as mouse to start On-Screen Keyboard.
WORKAROUND
To work around this issue occur, log off your computer, and then log on again.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Properties

Article ID: 838037 - Last Review: 12/08/2015 06:33:46 - Revision: 2.1

Microsoft Windows 2000 Server, Microsoft Windows 2000 Server SP4, Microsoft Windows 2000 Server SP2, Microsoft Windows 2000 Service Pack 3, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Advanced Server SP2, Microsoft Windows 2000 Advanced Server SP3, Microsoft Windows 2000 Advanced Server SP4, Microsoft Windows 2000 Professional Edition, Microsoft Windows 2000 Professional SP2, Microsoft Windows 2000 Service Pack 3, Microsoft Windows 2000 Professional SP4

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