Dialog boxes display an incorrect language after you apply the Q830903 hotfix

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Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
After you apply the hotfix that is described in Microsoft Knowledge Base article 830903, the Local Area Connection properties dialog box may display an incorrect language on the Authorize tab.

Additionally,if you open a network folder in Microsoft Windows Explorer, and then try to open a file in that folder, the document may open as read-only or may return an error message that the file type cannot be recognized. For example, if you open a network folder over a slow link, click a file such as a Microsoft Office PowerPoint 2003 presentation, and then quickly double-click to open the file, the file may open as read-only.
This problem occurs because the Windows XP Hotfix Q830903 installs a version of the Xpsp2res.dll file that contains components in the English language.

Additionally, the hotfix Q830903 causes Windows Explorer to lock a file. Therefore, the thumbnail view of the document can be read and then used to populate the Details window of the Show Common Tasks folder view. After the thumbnail has been extracted, Windows Explorer may not release the file lock, and the file become read-only.

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have Windows XP Service Pack 1 (SP1) installed before you apply this hotfix.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces the Q830903 hotfix.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP
   Date         Time   Version        Size       File name   ----------------------------------------------------------   09-Jan-2004  18:24  6.0.2800.1330  8,241,664  Shell32.dll         08-Jan-2004  19:26  5.1.2600.1330    680,448  Sxs.dll             04-Mar-2004  21:51  5.1.2600.1361    593,408  Xpsp2res.dll        09-Dec-2003  13:27  6.0.2800.1325    921,600  Comctl32.dll        15-Dec-2003  17:45                     1,812  Controls.man   09-Jan-2004  19:21                       621  Comctl.man
Windows XP 64-Bit Edition
   Date         Time   Version            Size    File name      Platform   ----------------------------------------------------------------------   09-Jan-2004  17:26  6.0.2800.1330  14,372,352  Shell32.dll    IA-64   08-Jan-2004  19:10  5.1.2600.1330   2,030,080  Sxs.dll        IA-64   09-Jan-2004  18:24  6.0.2800.1330   8,241,664  Wshell32.dll   x86   08-Jan-2004  19:26  5.1.2600.1330     680,448  Wsxs.dll       x86   24-Dec-2003  00:08  5.1.2600.1330     586,752  Wxpsp2res.dll  x86   04-Mar-2004  21:49  5.1.2600.1361     592,896  Xpsp2res.dll   IA-64   09-Dec-2003  13:25  6.0.2800.1325   2,639,872  Comctl32.dll   IA-64   09-Jan-2004  19:21                      1,813  Controls.man   09-Jan-2004  19:21                        623  Comctl.man

Installation information

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Before you install the hotfix that this article describes, you must remove the Q830903 hotfix. To do so, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Double-click Add or Remove Programs.
  3. Click Change or Remove Programs.
  4. Click Windows XP Hotfix (SP2) Q830903.
  5. Click Remove, and then click Next.
  6. Click Finish.
After you install this hotfix, you must modify the registry to turn on the feature. To do so, follow these steps:
  1. For a per-machine policy, locate and then click the following key in the registry:
    For a per-user policy, locate and then click the following key in the registry:
  2. On the Edit menu, point to New, and then click DWORD Value.
  3. Type NoDetailsThumbnailOnNetwork, and then press ENTER.
  4. On the Edit menu, click Modify.
  5. Type 1, and then click OK.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Article ID: 838050 - Last Review: 01/12/2015 23:21:38 - Revision: 2.5

Microsoft Windows XP 64-Bit Edition Version 2003, Microsoft Windows XP 64-Bit Edition Version 2002, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

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