Article ID: 838437 - View products that this article applies to.
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After you install a Microsoft Systems Management Server (SMS) 2003 site by using the Standard security model, you may not be able to install a management point. In this scenario, the SMSSetup.log file may not contain any error messages. However, an error message that is similar to the following may be logged in the C:\SMS\Logs\MPMSI.log file:
CustomActionSchedule(Action=Wdsfpca_DoInstallWFPFile.7E4F6CB4_E769_4917_AA7E_0E3CA074ABB3,ActionType=1025,Source=BinaryData,Target=Wdsfpca_DoInstallWFPFile,CustomActionData=C:\DOCUME~1\SMSServiceAccountName\Local Settings\Temp\mso2C1.tmp 2 C:\Program Files\Common Files\Microsoft Shared\SFPCA Cache\ msxmlx.inf EOF_LIST )
Installing exception pack: 'msxmlx.inf'
MSI (s) (D4!18): Closing MSIHANDLE (7110) of type 790531 for thread 792
MSI (s) (D4!18): Creating MSIHANDLE (7111) of type 790531 for thread 792
Error: 'msxmlx.inf' with error code -2147418113 (0x8000FFFF)
Note A similar problem may also occur when you install an SMS reporting point.
This problem may occur when the user profile for the SMS Service account is created after support for 8.3-compliant file names has been disabled and when the user profile contains a space in the path for the TEMP or TMP user environment variables. This problem does not occur if the Advanced security model is used.
To work around this problem, use one of the following methods:
When you install a management point or a reporting point, some Microsoft XML (MSXML) components are installed. The MSXML installation process uses the following path for the SMS Service accounts TEMP variable:
C:\DOCUME~1\ServiceAccountName\Local Settings\TEMPWhen this path is read, the text is truncated at the space after the word "Local." This behavior occurs because no 8.3-compliant folder name exists for the Local Settings folder, and this generates the error that is described in the "Symptoms" section.
For more information about helping to secure Active Directory, see the Best Practice Guide for Securing Active Directory Installations and Day-to-Day Operations: Part 1. To find this guide, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb727065.aspxFor additional information about how to disable 8.3 file-name creation, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/121007/ )How to disable the 8.3 name creation on NTFS partitions