Article ID: 838461 - View products that this article applies to.
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Beta InformationThis article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.
No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.
Some computers can capture a memory image when they stop responding, when performance is extremely slow, or when they crash without providing a crash dump file. After the computer captures the memory image, the computer requires a Microsoft Windows application programming interface (API) to analyze the image with debug tools. This API attaches information that is required for debugging the image. An API for attaching the header information to the memory image is now available. This API is scheduled to be included in Service Pack 1 (SP1) for Microsoft Windows Server 2003.
Update informationA supported feature that modifies the default behavior of the product is available from Microsoft. However, this feature is intended to modify only the behavior that this article describes. Apply this feature only to systems that specifically require it. This feature might receive additional testing. Therefore, if the system is not severely affected by the lack of this feature, we recommend that you wait for the next software update that contains this feature.
If the feature is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the feature.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific feature. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the feature is available. If you do not see your language, it is because the feature is not available for that language.
PrerequisitesPrerequisites are supplied by the OEMs that provide the feature to capture a memory image from a non-responding computer.
Restart requirementThe restart requirement is supplied by the OEMs that provide the feature to capture a memory image from a non-responding computer.
Hotfix replacement informationHotfix replacement information is supplied by the OEMs that provide the feature to capture a memory image from a non-responding computer.
File informationThe English version of this update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------------ 06-Mar-2004 00:44 5.2.3790.139 2,407,424 Ntkrnlmp.exe 06-Mar-2004 00:30 5.2.3790.139 2,064,896 Ntkrnlpa.exe 06-Mar-2004 00:30 5.2.3790.139 2,108,416 Ntkrpamp.exe 06-Mar-2004 00:47 5.2.3790.139 2,207,232 Ntoskrnl.exe
API informationThe following information applies to this API:
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 838461 - Last Review: January 17, 2015 - Revision: 3.7