Information Store service crashes after you move the Exchange 2000 database files to a new hard disk

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
On a computer that is running Microsoft Exchange 2000 Server, the Microsoft Exchange Information Store service (Store.exe) may crash after you move the Exchange 2000 database files to a new hard disk.
CAUSE
This problem may occur if both of the following conditions are true:
  • You move the Microsoft Exchange 2000 Server database files (.edb) to a different hard disk.
  • You modify the following two Active Directory directory service properties to point to the new database location:
    • msExchSLVFile
    • msExchEDBFile
RESOLUTION

Hotfix information

To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup

Prerequisites

Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you install this hotfix:
  • World Wide Web Publishing Service
  • Simple Mail Transport Protocol (SMTP)
  • Microsoft Exchange Routing Engine
  • Microsoft Exchange POP3
  • Network News Transport Protocol (NNTP)
  • Microsoft Exchange MTA Stacks
  • Microsoft Exchange Information Store
  • Microsoft Exchange IMAP4
  • IIS Admin Service
  • Microsoft Exchange Management
  • Windows Management Instrumentation
  • Microsoft Exchange System Attendant
  • Microsoft Search
  • License Logging Service

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name--------------------------------------------------------------22-Apr-2004  01:11                     12,720  Ctrl_calendarview20.htc22-Apr-2004  01:11                     91,631  Ctrl_calendarview20.js08-May-2004  00:54  6.0.6591.0        856,064  Davex.dll        08-May-2004  00:54  6.0.6591.0         53,248  Davexpc.dll      08-May-2004  00:49  6.0.6591.0        131,072  Drviis.dll       08-May-2004  00:50  6.0.6591.0        581,632  Dsaccess.dll     08-May-2004  00:03  6.0.6591.0        184,320  Dscmsg.dll       08-May-2004  00:04  6.0.6591.0        962,560  Emsmdb32.dll     08-May-2004  00:53  6.0.6591.0      2,179,072  Ese.dll          08-May-2004  00:53  6.0.6591.0         40,960  Eseperf.dll      22-Apr-2004  01:17                      6,991  Eseperf.hxx08-May-2004  00:53                    391,634  Eseperf.ini08-May-2004  01:03  6.0.6591.0      3,596,288  Excdo.dll           08-May-2004  00:49  6.0.6591.0         94,208  Eximap4.dll      08-May-2004  00:50  6.0.6591.0        262,144  Exmime.dll       07-May-2004  23:38  6.0.6591.0        176,128  Exnntp.dll       08-May-2004  00:54  6.0.6591.0        143,360  Exodbesh.dll     08-May-2004  00:54  6.0.6591.0         57,344  Exodbpc.dll      08-May-2004  00:54  6.0.6591.0        200,704  Exodbprx.dll     08-May-2004  00:54  6.0.6591.0      2,179,072  Exoledb.dll      08-May-2004  00:47  6.0.6591.0         81,920  Exosal.dll       08-May-2004  00:50  6.0.6591.0         32,768  Expop3.dll       08-May-2004  00:50  6.0.6591.0         32,768  Exproto.dll      08-May-2004  00:54  6.0.6591.0        307,200  Exprox.dll       08-May-2004  00:03  6.0.6591.0        143,360  Exschema.exe     08-May-2004  00:55  6.0.6591.0        331,776  Exsmtp.dll       08-May-2004  00:05  6.0.6591.0        675,840  Exwform.dll      07-May-2004  23:39  6.0.6591.0        180,224  Exwin32.dll      08-May-2004  00:04  6.0.6591.0         40,960  Febecfg.dll      08-May-2004  00:49  6.0.6591.0         32,768  Iisif.dll        08-May-2004  00:51  6.0.6591.0        135,168  Iisproto.dll     08-May-2004  00:51  6.0.6591.0         61,440  Imap4be.dll      08-May-2004  00:09  6.0.6591.0        319,488  Imap4evt.dll     08-May-2004  00:06  6.0.6591.0        126,976  Imap4fe.dll      08-May-2004  00:50  6.0.6591.0        126,976  Imap4svc.dll     08-May-2004  00:51  6.0.6591.0         40,960  Jcb.dll          07-May-2004  23:39  6.0.6591.0         49,152  Mdbevent.dll     07-May-2004  23:58  6.0.6591.0      2,293,760  Mdbmsg.dll       07-May-2004  23:41  6.0.6591.0         32,768  Mdbrole.dll      08-May-2004  00:04  6.0.6591.0        917,504  Mdbsz.dll        08-May-2004  00:51  6.0.6591.0         24,576  Mdbtask.dll      07-May-2004  23:38  6.0.6591.0        151,552  Nntpex.dll       08-May-2004  00:46  6.0.6591.0         94,208  Peexch50.dll     08-May-2004  00:48  6.0.6591.0        413,696  Phatcat.dll      08-May-2004  00:50  6.0.6591.0         36,864  Pop3be.dll       08-May-2004  00:09  6.0.6591.0        303,104  Pop3evt.dll      08-May-2004  00:06  6.0.6591.0         24,576  Pop3fe.dll       08-May-2004  00:47  6.0.6591.0         73,728  Pop3svc.dll      08-May-2004  00:09  6.0.6591.0        163,840  Protomsg.dll     08-May-2004  00:51  6.0.6591.0        532,480  Reapi.dll        08-May-2004  00:49  6.0.6591.0      4,673,536  Store.exe        08-May-2004  00:05  6.0.6591.0      3,735,552  Wmtemplates.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
XADM
Properties

Article ID: 838937 - Last Review: 10/26/2013 21:03:25 - Revision: 2.3

  • Microsoft Exchange 2000 Server Standard Edition
  • kbnosurvey kbarchive kbqfe kbhotfixserver kbfix kbexchange2000presp4fix kbbug KB838937
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