Article ID: 839121 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you start Microsoft Publisher 2002, you may receive the following error message:
When you are editing a previously saved file in Publisher 2002, you may receive the following error message:
The instruction at "0x77f536f7" referenced memory at "0x00000000." The memory could not be written.
In both situations, Publisher 2002 will quit.
The instruction at "0x77f2ca6" referenced memory at "0xfffffff8." The memory could not be read.
Note The memory address may vary.
To resolve this problem, remove and reinstall your printer. To do this, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.