E-mail boundary headers containing particular characters can cause SOAP errors for no boundary definition in Microsoft Business Solutions CRM version 1.2

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
The Microsoft CRM system is not receiving e-mail, and the following error appears in the application event log:
"ErrorMessage: SOAP Server Application Faulted 80040216 An unexpected error occurred.No boundary definition encountered in multipart declarationd:\crm\build\3297\src\platform\include\util\CRMMimeUtil.inl826
Source: System.Web.Services"
Resolution
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
Properties

Article ID: 839162 - Last Review: 10/26/2013 10:12:00 - Revision: 3.0

  • Microsoft CRM 1.2
  • kbnosurvey kbarchive kbmbsemail kbmbsmigrate kbqfe kbhotfixserver KB839162
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