A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
back to the topRestart information
- The optimized and the full-file versions of this hotfix are a post-Office 2000 SP3 hotfix. To install the hotfix, you must have Office 2000 SP3 installed.
For additional information about Office 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:
OFF2000: Overview of Office 2000 Service Pack 3
- This hotfix requires Microsoft Windows Installer 2.0 or later.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
Office 2000 updates and patches released after November 2002 may require Windows Installer 2.0
You do not have to restart your computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.back to the topRegistry information
You do not have to create or modify any registry keys to use any hotfixes that are contained in this package.back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 09-Apr-2004 18:55 1,776,640 Olkintlff.msp (Full-File/Administrative) 09-Apr-2004 18:53 322,048 Olkintlop.msp (Optimized)
After you install the hotfix, the English version of this fix has the file attributes (or later) that are listed in the following table:
Date Time Version Size File name -------------------------------------------------------------- 18-Nov-2003 23:40 5.5.2657.79 720,656 Cdo.dll 18-Nov-2003 23:40 5.5.2657.79 813,840 Cdo.dll_0004 23-Mar-2004 23:36 22.214.171.12418 127,027 Contab32.dll_0002 09-May-2003 20:10 5.5.3189.0 154,112 Emsabp32.dll_0005 29-Sep-2003 19:37 5.5.3190.0 594,192 Emsmdb32.dll_0005 09-May-2003 20:10 5.5.3188.0 131,344 Emsui32.dll_0005 08-Apr-2004 01:33 5.5.3196.0 545,040 Exsec32.dll_0005 03-Jan-2003 22:15 126.96.36.19903 53,298 Olkfstub.dll 23-Jul-2002 20:47 8.30.3173.0 782,608 Outex.dll 23-Jul-2002 20:41 9.0.6718.0 368,691 Pstprx32.dll_0002Note
For more information about installing this hotfix package, see the Readme.txt file that is included in the package.back to the top