Article ID: 840155 - View products that this article applies to.
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When you copy a large file from a network file share on a Microsoft Windows 2000 Service Pack 4 (SP4)-based computer, Windows 2000 may broadcast too many Address Resolution Protocol (ARP) packets over the network. This issue causes overall network performance levels to decrease.
This issue may occur if the computer that is sending the ARP packets does not receive an immediate reply. This issue occurs when the ARP cache entry expires during the file-copy operation.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 19-Jun-2003 20:05 5.0.2195.6687 120,240 Afd.sys 19-Jun-2003 20:05 5.0.2195.6602 108,816 Msafd.dll 22-Apr-2004 20:26 5.0.2195.6920 315,120 Tcpip.sys 19-Jun-2003 20:05 5.0.2195.6655 16,240 Tdi.sys 19-Jun-2003 20:05 5.0.2195.6601 17,680 Wshtcpip.dll 22-Apr-2004 21:05 8,534 Kb840155.cat
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 840155 - Last Review: October 26, 2013 - Revision: 2.6