Business Contact Manager menu items are missing in Outlook 2003

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Symptoms
When you start Microsoft Office Outlook 2003 with Business Contact Manager, one or more of the following menu items may be missing:
  • Business Contact Manager Quick Start Guide on the Help menu.
  • Business Contact Manager Help on the Help menu.
  • Business Contact Manager Tours on the Help menu.
  • About Business Contact Manager on the Help menu.
  • Business Tools on the menu bar.
Cause
This behavior may occur when the Business Contact Manager add-in has been turned off in Outlook 2003.
Resolution
To resolve this behavior, turn the Business Contact Manager add-in back on in Outlook 2003. To do this, follow these steps:
  1. On the Help menu, click About Microsoft Office Outlook.
  2. In the About Microsoft Office Outlook dialog box, click Disabled Items.
  3. In the Disabled Items dialog box, click Business Contact Manager Add-in, and then click Enable.
  4. Click Close to close the Disabled Items dialog box.
  5. Click OK to close the About Microsoft Office Outlook dialog box.
  6. Close, and then restart Outlook 2003.
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Properties

Article ID: 840778 - Last Review: 01/12/2015 00:23:33 - Revision: 3.0

  • Microsoft Office Outlook 2003 with Business Contact Manager
  • kbnosurvey kbarchive kbprb KB840778
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