This article describes the Microsoft Office XP issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated June 4, 2004.back to the topIssues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
- When you click a hyperlink to a Lotus Notes database in an Office XP document, the incorrect Notes database opens in Lotus Notes.
The fix that this article contains lets you use the standard Lotus Notes format for Notes database links: "notes:///" .
Additionally, the two files that the hotfix package provides, the Riched20.dll file and the Mso.dll file, are independent of each other. back to the top
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
back to the topRestart information
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
You do not have to restart your computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
843599back to the topRegistry information
Description of the Office XP post-Service Pack 3 hotfix package: June 11, 2004
You do not have to create or modify any registry keys to use any hotfixes that are contained in this package.back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------------------- 04-Jun-2004 20:35 2,957,824 Riched20op.msp (Optimized) 04-Jun-2004 22:23 5,919,744 Riched20ff.msp (Full-File/Administrative) 21-May-2004 06:26 3,279,872 Sharedop.msp (Optimized) 21-May-2004 08:13 10,100,736 Sharedff.msp (Full-File/Administrative)
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following tables:
Date Time Version Size File name -------------------------------------------------------- 02-Apr-2004 22:30 22.214.171.1245 512,057 Riched20.dll
Date Time Version Size File name -------------------------------------------------------- 19-May-2004 23:52 10.0.6716.0 9,796,288 Mso.dll Note
For more information about installing this hotfix, see the Readme.txt file that is included in the package.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. back to the top