The Domain Controller does not register _GC, _KERBEROS, and _KPASSWD DNS entries when a Windows 2000 server starts

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
After you install the security update that is described in Microsoft Security Bulletin MS04-011 on a Microsoft Windows 2000-based server, you may experience the following behavior:

When you restart your Windows 2000-based server, the Domain Controller does not register the following DNS entries:
  • _GC
  • _KERBEROS
  • _KPASSWD
When this behavior occurs, users in child domains cannot access resources, and child domain trusts stop working.

Note This problem does not occur when you install the security update that is described in Microsoft Security Bulletin MS04-011 on a computer that is running Microsoft Windows XP or Microsoft Windows Server 2003.

To view Microsoft Security Bulletin MS04-011, visit the following Microsoft Web site:
Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows 2000 Service Pack 3 (SP3) or Service Pack 4 (SP4) installed before you install this hotfix.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name   --------------------------------------------------------------   24-Mar-2004  02:17  5.0.2195.6876     388,368  Advapi32.dll        24-Mar-2004  02:17  5.0.2195.6866      69,904  Browser.dll         24-Mar-2004  02:17  5.0.2195.6824     134,928  Dnsapi.dll          24-Mar-2004  02:17  5.0.2195.6876      92,432  Dnsrslvr.dll        24-Mar-2004  02:17  5.0.2195.6883      47,888  Eventlog.dll        24-Mar-2004  02:17  5.0.2195.6890     143,632  Kdcsvc.dll          11-Mar-2004  02:37  5.0.2195.6903     210,192  Kerberos.dll        21-Sep-2003  00:32  5.0.2195.6824      71,888  Ksecdd.sys   11-Mar-2004  02:37  5.0.2195.6902     520,976  Lsasrv.dll          25-Feb-2004  23:59  5.0.2195.6902      33,552  Lsass.exe           11-Mar-2004  02:37  5.0.2195.6897     123,152  Msv1_0.dll          24-Mar-2004  02:17  5.0.2195.6897     312,592  Netapi32.dll        03-May-2004  16:14  5.0.2195.6921     361,744  Netlogon.dll        24-Mar-2004  02:17  5.0.2195.6896   1,028,880  Ntdsa.dll           24-Mar-2004  02:17  5.0.2195.6897     388,368  Samsrv.dll          24-Mar-2004  02:17  5.0.2195.6893     111,376  Scecli.dll          24-Mar-2004  02:17  5.0.2195.6903     253,200  Scesrv.dll          05-Feb-2004  20:18  5.0.2195.6896   5,869,056  Sp3res.dll          24-Mar-2004  02:17  5.0.2195.6824      50,960  W32time.dll         21-Sep-2003  00:32  5.0.2195.6824      57,104  W32tm.exe        
Workaround
To work around this problem, stop and restart the Net Logon service after you restart the domain controller.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Win2k Win2000 DC DS Global Catalog SRV missing _GC DNS _KPASSWD DNS _UDP _KERBEROS KDC NETLOGON NETLOGON.DNS
Properties

Article ID: 841395 - Last Review: 10/26/2013 10:49:00 - Revision: 5.0

Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server

  • kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB841395
Feedback