Article ID: 841494 - View products that this article applies to.
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When you try to export an image from Microsoft PowerPoint 2004 for Mac, you may receive an error message that is similar to the following:
When you click More Information, you receive an error signature that is similar to the following:
Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2004-03-07 13:15:14 -0800 Application Name: Microsoft PowerPoint Application Version: 11.0.0.040304 Module Name: unknown Module Version: unknown Module Offset: unknown Extra app info: Reg=English Loc=0x0409
This problem may occur if all the following conditions are true:
To work around this problem, follow these steps:
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.