Article ID: 842644 - View products that this article applies to.
You install the MS04-011 security update on a Microsoft Windows 2000-based computer. After you restart the computer, you may experience a delay before you can successfully log on to the computer. You may also experience a delay while the desktop is opening. When the desktop successfully opens, the following message is logged multiple times in the system event log:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo install this hotfix, you must have the MS04-011 security update installed on your computer.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix replaces the hotfix that is included in the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/835732/ )MS04-011: Security Update for Microsoft Windows
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 10-Feb-2004 19:47 5.0.2195.6897 30,160 Mountmgr.sys 21-May-2004 22:14 5.0.2195.6932 1,701,248 Ntkrnlmp.exe 21-May-2004 22:14 5.0.2195.6932 1,700,992 Ntkrnlpa.exe 21-May-2004 22:14 5.0.2195.6932 1,722,560 Ntkrpamp.exe 21-May-2004 22:14 5.0.2195.6932 1,678,080 Ntoskrnl.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New naming schema for Microsoft Windows hotfix packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe
Article ID: 842644 - Last Review: October 26, 2006 - Revision: 2.5