Article ID: 843244 - View products that this article applies to.
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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
When you play a Microsoft Office PowerPoint 2003 slide show, some objects may not appear in the slide show or the background color of some slides changes to black.
This problem may occur if either of the following conditions is true:
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
After you install the service pack, follow the steps that are listed in the "More Information" section of the article to set the Hotfix12661 registry key and to activate the hotfix.
How to obtain the hotfixThis issue is fixed in the Microsoft Office 2003 post-Service Pack 1 Hotfix Package that is dated August 20, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
840656After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the Hotfix12661 registry key and to activate the hotfix.
(https://support.microsoft.com/kb/840656/ )Description of the Office 2003 post-Service Pack 1 hotfix package: August 20, 2004
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps: