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"Error: 0x8004005" or "Error: 0x800C0005" error messages when you scan for updates

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you visit the Windows Update Web site and then click Scan for updates, the result of the scan is zero percent. Additionally, you may receive one of the following error messages:
Error: 0x800C0005
Error: 0x8004005
CAUSE
This behavior may occur if certain dynamic-link library files (.dll files) are not registered correctly or if there is a firewall between the computer and the Internet that does not allow HTTPS (SSL) connections.
RESOLUTION
To resolve this behavior, use the regsvr32 command to reregister several .dll files:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. At the command prompt, type the following commands. Press ENTER after each line:

    regsvr32 Softpub.dll
    regsvr32 Wintrust.dll
    regsvr32 Initpki.dll
  3. Click OK.
  4. Restart your computer.
Properties

Article ID: 843499 - Last Review: 11/01/2006 15:57:17 - Revision: 2.2

  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • kbprb KB843499
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