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Resolution - The Payment Reference Number is either the Check Number or the Payment Application Batch Number followed by four unique digits.
Notes: 1. If the Check Number is populated and it is 10 digits or less, then the Payment Reference Number is the Check Number. Shippers (40.110.00) allow a 20 digit Check Number while Accounts Receivable is only 10 characters. If the Check Number from Shippers is 10 digits or less, this Check Number is sent to Accounts Receivable as the Payment Reference Number, otherwise it is ignored and the Payment Reference Number is auto generated, just as it is if no Check Number was entered. 2. If it is a Credit Card Payment or Cash, then the Payment Reference Number is the Payment Application Batch Number followed by 4 unique digits.
This article was TechKnowledge Document ID: 135120