Article ID: 861618 - View products that this article applies to.
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Microsoft Business Solutions-Axapta 3.0 is now part of Microsoft Dynamics AX 3.0. All references to Microsoft Business Solutions-Axapta and Microsoft Axapta pertain to Microsoft Dynamics AX.
Error - "The InstallShield Engine (iKernel.exe) could not be installed. iKernel could not be copied to C:\Program Files\Common Files\InstallShield\Engine\6\Intel32" occurs when attempting to select the Installation Type while installing FRx.
The InstallShield is damaged and needs to be recreated by renaming the existing InstallShield and then proceeding with with the FRx installation.
1. Open Windows Explorer
2. Browse to the InstallShield- C:\Program Files\Common Files\InstallShield\
3. Rename the InstallShield to InstallShieldOld
4. Attempt the FRx install again (this will create a new InstallShield).
This article was TechKnowledge Document ID: 33137
Article ID: 861618 - Last Review: January 17, 2015 - Revision: 3.0