Article ID: 870710 - View products that this article applies to.
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On a computer that is running Microsoft Exchange Server 2003, when you use the Message Tracking Center tool to view the message history of a sent message, incorrect information appears in the Message History dialog box.
In this scenario, the Message History dialog box indicates that a message has been delivered to an incorrect Exchange Server computer. For example, information that is similar to the following appears in the Message History dialog box:
This information indicates that the message was delivered to the user on the local Exchange Server computer. However, the message was delivered to a user on a remote Exchange Server computer.
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This is a Message Tracking Center display issue. The message has to be sent to the MTA through the Information Store, or it will not reach a recipient through X.400. For example, this problem may occur if the following conditions are true:
To work around this problem, configure a Simple Mail Transfer Protocol (SMTP) connector between your Exchange Server 2003 routing groups. For additional information about how to create and configure an SMTP connector in Exchange Server 2003, see the Exchange Server 2003 Administration Guide. To obtain this guide, visit the following Microsoft Web site:http://technet.microsoft.com/en-us/library/3b5e4430-6f3e-42a9-b44f-def97fc42d0c.aspx
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/821905/ )Message tracking event IDs in Exchange Server 2003