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Shortcuts on the desktop do not work after you install security update 839645 in Windows NT 4.0

Note The information in this article applies to the Korean, Japanese, Simplified Chinese, Traditional Chinese, and Pan Chinese versions of Windows NT 4.0.
After you install security update 839645 (MS04-024) on a Microsoft Windows NT 4.0-based computer that does not have the Active Desktop feature turned on, shortcuts on the desktop may no longer work. Shortcuts in folders other than the desktop are not affected.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


To install this hotfix, you must have Microsoft Windows NT 4.0 Service Pack 6a installed on your computer.We recommend that you also install security update 839645 (MS04-024) before you install this hotfix. For additional information about how to obtain Service Pack 6a, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack

Restart requirement

You must restart your computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name    Platform   ------------------------------------------------------------------------------   16-Jul-2004  11:44  4.0.1381.7291   1,340,176  shell32.dll  PC/AT   16-Jul-2004   3:44  4.0.1381.7291   1,340,736  shell32.dll  NEC PC-9800 series
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about security update 839645 (MS04-024), visit the following Microsoft Web site: For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 871262 - Last Review: 10/19/2005 19:20:03 - Revision: 1.4

  • Microsoft Windows NT 4.0 Service Pack 6a
  • Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 6
  • Microsoft Windows NT Workstation 4.0 Developer Edition
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