Article ID: 872764
This article has been archived. It is offered "as is" and will no longer be updated.
When you open the Scheduled Tasks folder on your Microsoft Windows 2000-based computer, this folder may contain items that cannot be identified. Specifically, these Scheduled Tasks folder items have no names, and the icons for these items represent unknown file types.
Additionally, when you try to view the properties of the Scheduled Tasks folder, the Explorer.exe process may crash and the following events may be logged in the Application log:
Event Type: Error
Event Type: Information
This problem occurs in the following scenario:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesWindows 2000 Service Pack 4 and the update that is described in Knowledge Base article 817534 are required to apply this hotfix.
Restart requirementYou must restart your computer after you apply this hotfix.
Note If the Task Scheduler service is not running, you do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 08-Sep-2004 10:17 4.71.2195.6972 218,896 Mstask.dll 08-Sep-2004 06:29 4.71.2195.6972 122,128 Mstask.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates