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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
When you try to open a document file, such as a .doc or .wri file, in Microsoft Windows XP Service Pack 2 (SP2), you may receive the following error message:
Cannot load Word for Windows 6.0 files
A document may open with WordPad and may have extraneous or garbage characters at the beginning and at the end of the file.
Rich Text Format (RTF) converters are disabled in Windows XP SP2.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To enable RTF converters in Windows XP SP2, you must modify the registry. To do this, follow these steps:
Click Start, click Run, type regedit, and then press ENTER.
Locate and then click one of the following registry subkeys:
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