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On a computer that is running Microsoft Exchange Server 2000, both the following events are logged every hour: Event ID: 9582
Event Type: Error Event Source: MSExchangeIS Event Category: Performance Event ID: 9582 Description: The virtual memory necessary to run your Exchange server is fragmented in such a way that normal operation may begin to fail. It is highly recommended that you restart all Exchange services to correct this issue.
Event ID: 9582
Event Type: Warning Event Source: MSExchangeIS Event Category: Performance Event ID: 9582 Description: The virtual memory necessary to run your Exchange server is fragmented in such a way that performance may be affected. It is highly recommended that you restart all Exchange services to correct this issue.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Because of file dependencies, this hotfix requires Exchange Server 2000 Service Pack 3 (SP3).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services may be automatically stopped and then restarted when you install this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name---------------------------------------------------------13-Sep-2004 04:47 6.0.6617.6 2,310,144 Mdbmsg.dll12-Sep-2004 05:02 6.0.6617.6 4,685,824 Store.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages