Article ID: 884050 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you open a Microsoft Office Word 2003 file from a Web folder by using the Microsoft Windows WebDAV mini-redirector in Microsoft Windows Server 2003, the file will open as read-only even though the server may support saving. You receive the following error message:
If the file is located in a Microsoft Office SharePoint Portal Server 2003 document library and the file is closed without saving changes, the file may accidentally be deleted from the server.
File in use. file name.doc is locked for editing by 'another user'.
Do you want to: Open a Read Only copy
Create a local copy and merge your changes later
Receive notification when the original copy is available
This problem occurs because there is a conflict issue with the Windows Server 2003 version of the mini-redirector and how the file is opened by Word 2003. This problem may cause double locking of the file, first by the mini-redirector and second by Microsoft Office through the Microsoft Internet Publishing Provider (MSDAIPP). The problem may cause various IO operations to fail and may cause Word 2003 to try to delete what it believes is a temporary file but what may be the real file instead.
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
How to obtain the hotfixThis issue is fixed in the Office Hotfix Package that is dated September 17, 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/885831/ )Description of the Word 2003 post-Service Pack 1 hotfix package: September 17, 2004
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 2.
Article ID: 884050 - Last Review: April 7, 2006 - Revision: 5.7