Article ID: 884540 - View products that this article applies to.
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When you print documents to a Microsoft Windows 2000-based print server, text in the documents is printed in an incorrect font. You experience this symptom when you print a very large number of documents at a time. For example, you experience this symptom when you print 80,000 documents at a time.
This problem occurs if the printer device context reuses the handle value of a font. In that case, the handle value of the current font and the handle value of the previous font are the same even though the fonts are different.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesThis hotfix requires either Windows 2000 Service Pack 3 (SP3) or Windows 2000 Service Pack 4 (SP4).
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 22-Sep-2004 11:53 5.0.2195.6975 1,632,656 Win32k.sys 24-Mar-2004 02:17 5.0.2195.6897 742,160 Kernel32.dll 05-Aug-2003 22:14 5.0.2195.6794 385,808 Userenv.dll 22-Sep-2004 12:05 5.0.2195.6974 335,120 Msgina.dll 19-Jun-2003 20:05 5.0.2195.6660 233,744 Gdi32.dll 24-Mar-2004 02:17 5.0.2195.6824 42,256 Basesrv.dll 24-Mar-2004 02:17 5.0.2195.6824 54,544 Mpr.dll 13-Sep-2004 19:27 5.0.2195.6974 5,898,752 Sp3res.dll 24-Mar-2004 02:17 5.0.2195.6892 90,264 Rdpwd.sys 21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe 25-Sep-2003 18:08 5.0.2195.6826 243,984 Winsrv.dll 11-Mar-2004 02:37 5.0.2195.6898 181,520 Winlogon.exe 24-Mar-2004 02:17 5.0.2195.6897 403,216 User32.dll 24-Mar-2004 02:17 5.0.2195.6897 742,160 Kernel32.dll 22-Sep-2004 11:53 5.0.2195.6975 1,632,656 Win32k.sys 25-Sep-2003 18:08 5.0.2195.6826 243,984 Winsrv.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New file-naming schema for Microsoft Windows software update packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 884540 - Last Review: October 27, 2013 - Revision: 1.5