When you update Group Policy security settings on a Microsoft Windows 2000-based computer, the following event is logged in the Application log:
Event Type: Information Event Source: SceCli Event Category: None Event ID: 1704 Description: Security policy in the Group policy objects has been applied successfully.
This event indicates that the operation was successful. However, Group Policy security settings are not actually applied to the computer. When you view the Userenv.log file in the %systemroot%\Debug\Usermode folder, you see entries that are similar to the following:
USERENV(b8.324) 18:18:14:894 ProcessGPORegistryPolicy: Failed to create archive file with 5 USERENV(b8.324) 18:18:14:894 ProcessGPOList: ProcessGPORegistryPolicy failed. USERENV(b8.324) 18:18:14:894 ProcessGPOs: Extension Registry ProcessGroupPolicy failed, status 0x80004005.
For example, you experience these symptoms if you run the secedit /refreshpolicy machine_policy /enforce command to force an update of Group Policy security settings.
This problem may occur in situations where permissions are set on the Ntuser.pol file, and these permissions deny access to this file. If the Ntuser.pol file cannot be accessed, Group Policy processing is not completed successfully. In this scenario, no events are logged to the Application log to notify you that Group Policy is not applied to the computer.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
This hotfix requires Windows 2000 Service Pack 4 (SP4).
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.