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You receive a "A security problem occurred" error message when you try to play content on a secure Web site in Windows Media Player 10

SYMPTOMS
When you try to play content that is located on a secure server (https://) in Microsoft Windows Media Player 10, you receive the following error message:
A security problem occurred.
If you click Close, the content does not play. If you click Web Help, you receive an error message that refers to 800C000E. However, you cannot find any help for this error message.

This issue also applies to the Windows Media Player ActiveX control that is embedded in a Web page that is displayed in Internet Explorer.
CAUSE
This issue may occur if the content is located on a Web server and if the following conditions are true:
  • The Secure Sockets Layer (SSL) is enabled on the Web server.
  • Client certificates are required.
WORKAROUND
To work around this issue, save the content to your local computer before you try to play it. To do this, right-click the content on the secure Web page, and then click Save Target As.
wmp wmp10 mediaplayer
Properties

Article ID: 885136 - Last Review: 09/23/2011 22:56:00 - Revision: 3.0

Windows Media Player 10, Microsoft Encarta Encyclopedia 2000 Deluxe Edition

  • kbtshoot kbprb KB885136
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