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Description of the Update for Office 2003: February 8, 2005

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Microsoft has released an update for Microsoft Office 2003. The following "Article contents" section describes the information that this article contains about the update.
This update increases the reliability of Smart Tags in Microsoft Office 2003 by additionally restricting the way that Web sites are associated with the Smart Tag actions.

This update was first included in Office 2003 Service Pack 2. For more information about the latest service pack for Office 2003, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
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More information

Update details

List of issues that this update fixes

The Update for Office 2003 (KB885828) fixes the issues that are described in the following hotfix packages:
840656 Description of the Office 2003 post-Service Pack 1 hotfix package: August 20, 2004
885257 Description of the Office 2003 post-Service Pack 1 hotfix package: September 13, 2004
887593 Description of the Microsoft Office 2003 post-Service Pack 1 hotfix package: October 12, 2004

The Update for Office 2003 (KB885828) fixes the following issues that were not previously documented in the Microsoft Knowledge Base.
Incorrect Lotus Notes Database Opens
In an Office 2003 document, when you click a hyperlink to a Lotus Notes database, the incorrect Notes database opens in Lotus Notes.

The fix that this update contains lets you use the following standard Lotus Notes format for Notes database links:
Menus may be unavailable in Word Viewer 2003
Some menus may be unavailable in Microsoft Office Word Viewer 2003, such as the Answer Wizard menu on the main menu bar. This issue occurs if Word Viewer is installed on a computer with a language-specific version of Office 2003.
You are prompted to download an EUL in Excel Viewer 2003
In Microsoft Office Excel Viewer 2003, when you open a workbook that uses Information Rights Management (IRM), you may be prompted to download an end user license (EUL) even though you have downloaded an EUL earlier for the same workbook.
Incorrect information displayed in the About dialog box
The About Microsoft Excel Viewer dialog box and the About Microsoft Word Viewer dialog box incorrectly display the This product is licensed to box. After you install this update, the This product is licensed to box will be removed from the About Microsoft Excel Viewer dialog box.
Word Viewer 2003 uses wrong language for menus
When you install Word Viewer 2003 for a language that is different from the default language that is enabled on the computer, Word Viewer uses the default language for the menus and for the dialog boxes.
Smart Tags are sent in an e-mail message when the feature is disabled
If the following conditions are true, Smart Tags are not removed from an e-mail message:
  • In Microsoft Office Word 2003, you click to clear the Save smart tags in e-mail check box in the E-mail Options dialog box.
  • You send a document as an e-mail message. The document contains Smart Tags.

Excel Viewer 2003 Help files in the English language
When you view the Help files for Excel Viewer 2003, they are in the English language. The Help files are not in the default language for Excel Viewer 2003.
Excel Viewer crashes when you open a workbook that contains a script
When you use Excel Viewer 2003 to open an Excel workbook that contains a script, Excel Viewer may stop responding. Or, Excel Viewer may crash.
DM 5.1 causes Word 2003 to unexpectedly quit
Hummingbird DM 5.1 is a document management program. In Word 2003, you work with a Word 2003 document that was checked out for editing or for reviewing by using Hummingbird DM 5.1. In this scenario, Word 2003 may unexpectedly quit. Additionally, you may receive the following error message:

Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.

For more information about Hummingbird, visit the following Hummingbird Web site:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Known issues

Known issues that may occur after the update is installed

After you install this update on a computer that has either Microsoft Office Visio 2003 or Microsoft Office Project 2003 installed, you examine the version of the Mso.dll file. The file version is earlier than 11.0.6408.0. This indicates that the Mso.dll file has been replaced with an older version of the file.

This issue occurs when the Mso.dll file becomes corrupted.

To resolve this issue, click Detect and Repair on a Help menu in any Office program.For additional information about how to use the Detect and Repair feature, click the following article number to view the article in the Microsoft Knowledge Base:
821593 How to install or repair and reinstall Office 2003 programs and features
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Installation details

How to obtain and to install the update

The Microsoft Download Center contains the client update, the administrative updates, the installation instructions, and deployment strategies. To download this update from the Microsoft Download Center, visit the following Web site:back to the top

How to determine whether the update is installed

The update contains files with the versions that are listed in the following table.
   File name      Version   -----------------------   Mso.dll        11.0.6408.0   Ietag.dll      11.0.6404.0
You do not have to install this update if you have later versions of the files that are listed in the table.For additional information about how to determine the version of Mso.dll that is installed on your computer, click the following article number to view the article in the Microsoft Knowledge Base:
821549 How to check the version of Office 2003 products
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Information for administrators about .msp files

The administrative update is made up of a full-file Microsoft Windows Installer file (.msp file) that is packaged in a self-extracting executable file. The following .msp file is distributed in this update:
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Information for administrators about reinstalling specific components

If you update your administrative installation point, and then you recache and reinstall Office 2003 on client computers, you can run a command line that includes the REINSTALL=[list of features] property. This property specifies whether you want to reinstall specific components of Office 2003 from the administrative image. For Update for Office 2003 (KB885828), the value for [list of features] is as follows.
Product Feature Name
Microsoft Office Access 2003 ACCESSNonBootFiles,ProductFiles
Microsoft Office Excel 2003 EXCELNonBootFiles,ProductFiles
Microsoft Office Word 2003 WORDNonBootFiles,ProductFiles
Microsoft Office FrontPage 2003, Microsoft Office OneNote 2003, Microsoft Office InfoPath 2003, Microsoft Office Outlook 2003, Microsoft Office PowerPoint 2003, Microsoft Office Publisher 2003 FPSE,Complete
Microsoft Office 2003 (all versions) WORDNonBootFiles,EXCELNonBootFiles,ProductFiles Note: Microsoft Office 2003 Professional also uses the ACCESSNonBootFiles feature.
Microsoft Office InterConnect 2004 RMSFiles,ProductFiles
Optionally, you can substitute the parameter REINSTALL=ALL to reinstall all Microsoft Office components on the client computer.

For detailed procedures to update an administrative image and update client computers, see the "Updating clients from a patched administrative image" section in the "Strategies for Updating Office 2003 Installations" topic. To view the "Strategies for Updating Office 2003 Installations" topic, visit the following Microsoft Web site:The Office Admin Update Center for Office IT Professionals contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office Admin Update Center, visit the following Microsoft Web site:back to the top
Smart Tags restrictions reliability web sites actions 2003 Office
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Article ID: 885828 - Last Review: 07/27/2012 02:29:00 - Revision: 5.0

  • Microsoft Office Access 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office InfoPath 2003
  • Microsoft Office OneNote 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • kboffice2003sp2fix atdownload kbfix kbupdate KB885828