A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
There are no prerequisites to install this hotfix.back to the topRestart information
You do not have to restart your computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.back to the topRegistry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.back to the topHotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 05-Oct-2004 23:30 4.71.410.0 1,843,048 Snpvw.exe
After you install the hotfix, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------------ 30-Aug-2003 06:38 18.104.22.1682 352,768 Acmsetup.exe 30-Aug-2003 06:38 14,490 Acmsetup.hlp 29-Aug-2003 15:41 2.30.4265.1 147,728 Asycfilt.dll 29-Aug-2003 15:41 4.71.1441.1 22,288 Comcat.dll 29-Aug-2003 15:41 22.214.171.124 31,744 Hlp95en.dll 29-Aug-2003 21:31 6.0.8168.0 995,383 Mfc42.dll 30-Aug-2003 06:38 126.96.36.1992 184,832 Msacccah.dll 30-Aug-2003 06:39 188.8.131.522 264,704 Mssetup.dll 29-Aug-2003 15:41 6.0.8168.0 254,005 Msvcrt.dll 29-Aug-2003 15:41 2.30.4265.1 598,288 Oleaut32.dll 29-Aug-2003 15:41 5.0.4265.1 164,112 Olepro32.dll 28-Sep-2004 18:54 3,665 Snap90.inf 29-Aug-2003 18:51 8,859 Snap90.stf 30-Aug-2003 06:53 2,997 Snapview.cnt 29-Aug-2003 19:13 10.0.4622.0 49,152 Snapview.exe 29-Aug-2003 19:27 70,548 Snapview.hlp 30-Aug-2003 01:26 10.0.6127.0 137,928 Snapview.ocx 29-Aug-2003 20:45 184.108.40.20614 49,152 Snap_bb.dll 05-Oct-2004 23:30 4.71.410.0 1,843,048 Snpvw.exe 29-Aug-2003 15:41 2.30.4265.1 17,920 Stdole2.tlb 30-Aug-2003 06:39 220.127.116.115 166,160 Urlmon.dll 30-Aug-2003 06:39 18.104.22.1685 291,600 Wininet.dllNotes
back to the top
- This hotfix package replaces Snapshot Viewer files with new files. It does not make changes to existing Snapshot Viewer files.
If you are not experiencing the issue that is described in the "Issues that the hotfix package fixes" section, we recommend that you install the latest version of Snapshot Viewer for the programs that are listed in the "Applies to" section. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Microsoft Snapshot Viewer is available in download center
- For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.