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When you browse a Web site that uses Shift-JIS character encoding in Microsoft Internet Explorer, some double-byte character set (DBCS) characters may appear corrupted. For example, the character may appear as a dot or bullet point.
This problem may occur if you do either of the following:
You install Microsoft Windows XP Service Pack 2 (SP2).
For additional information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
You install the hotfix that is described in the following article in the Microsoft Knowledge Base:
810323 Some data may be truncated when you import a text file that contains a DBCS character in a Microsoft Office program on Windows XP
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates