Article ID: 887712 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
You configure Microsoft Office SharePoint Portal Server 2003 to crawl data that is stored in Microsoft Commerce Server. You search the portal site for content that is stored in Commerce Server. When you click the URL of an item that is returned in the search results, you unexpectedly cannot access that item.
This issue occurs if the following conditions are true:
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Microsoft Office SharePoint Portal Server 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889380After you install the service pack, follow the steps that are listed in the "More Information" section to set the DontUnescapeAfterPath registry entry and to enable the hotfix.
(https://support.microsoft.com/kb/889380/ )How to obtain the latest service pack for SharePoint Portal Server 2003
How to obtain the hotfixThis issue is fixed in the SharePoint Portal Server 2003 post-Service Pack 1 Hotfix Package October 22, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/887819/ )Description of the SharePoint Portal Server 2003 post-Service Pack 1 hotfix package: October 22, 2004
Add the DontUnescapeAfterPath registry entryTo enable this hotfix after you install it, add the DontUnescapeAfterPath registry entry to the following registry subkey, and then set the registry entry to 1:
When you set the DontUnescapeAfterPath registry entry to 1, special characters that are contained in the query string of the URL are formatted by using an escape sequence. If you do not want to format special characters that are contained in the query string of the URL by using an escape sequence, set the DontUnescapeAfterPath registry entry to 0 (zero), or remove the DontUnescapeAfterPath registry entry.
To enable the hotfix after you install it, follow these steps.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in SharePoint Portal Server 2003 Service Pack 2.