Some pre-Service Pack 1 (SP1) hotfixes do not migrate to the SP1 version when you update your computer to Windows XP SP1

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Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

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When you update your Microsoft Windows XP-based computer to Windows XP Service Pack 1 (SP1), some pre-SP1 hotfixes that were installed on your computer may not successfully migrate from the release version of Windows XP to Windows XP SP1.

  • When you install a Windows XP pre-SP1 hotfix on a Windows XP-based computer, an SP1 version of that hotfix is also copied to the computer for use when you update the computer to Windows XP SP1. When you update the computer to Windows XP SP1, the SP1 version of the hotfix is automatically installed.

    For additional information about this automatic process, click the following article number to view the article in the Microsoft Knowledge Base:
    328848 Description of dual-mode update packages for Windows XP
  • To verify whether a hotfix migrated to the Windows XP SP1 level, review the Xpsp1hfm.log file in your Windows folder.
  • This problem does not occur when you update to Windows XP Service Pack 2 (SP2) in either of the following cases:
    • You update from the release version of Windows XP without hotfixes installed.
    • You update from Windows XP SP1 with pre-Windows XP SP2 hotfixes installed.
  • After you update your computer to Windows XP SP1, some pre-SP1 hotfixes cannot be installed. You may receive the following error message:
    Setup encountered an error: Files from the package are incompatible with files on your system.
    This error message is listed in the log file for the update, such as KBxxxxxx.log. The Windows Installer program also returns an extended error code 0xf0f1.
This problem is caused by the Branches.inf file. The Branches.inf file helps the Windows Installer program identify which version of a specific hotfix to install.

This problem occurs if the following hotfixes are installed:
841356 MS04-037: Vulnerability in Windows shell could allow remote code execution
840987 MS04-032: Security update for Microsoft Windows
824151 MS04-030: Vulnerability in WebDAV XML message handler could lead to a denial of service
To resolve this problem, when you update your Windows XP-based computer, use one of the following methods:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 887822 - Last Review: 01/16/2015 09:00:26 - Revision: 4.0

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
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