Service pack information
This problem was first corrected in Windows SharePoint Services Service Pack 2.
To resolve this problem, obtain the latest service pack for Windows SharePoint Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest service pack for Windows SharePoint Services
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
The optimized and full-file versions of this hotfix are post-Windows SharePoint Services Service Pack 1 (SP1) hotfixes. To install the hotfix, you must have Windows SharePoint Services SP1 installed. For more information about Windows SharePoint Services SP1, click the following article number to view the article in the Microsoft Knowledge Base:
841876back to the topRestart information
Description of Windows SharePoint Services Service Pack 1
You do not have to restart your computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.back to the topRegistry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.back to the topHotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time item in Control Panel.
The following is the download information.
Date Time Version Size File name-------------------------------------------------------------------------12-Nov-2004 21:20 5.0.2919.6304 4,117,024 Office2003-kb888505-glb.exe
The following is the Microsoft Windows Installer .msp file information.
Date Time Size File name-----------------------------------------12-Nov-2004 22:58 901,120 Stsop.msp12-Nov-2004 23:07 3,578,368 Stsff.msp
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name--------------------------------------------------------------01-Oct-2004 01:01 11.0.6407.0 84,728 Microsoft.sharepoint.dll 11-Nov-2004 02:48 11.0.6411.0 1,410,248 Onetutil.dll 11-Nov-2004 02:50 11.0.6411.0 2,222,784 Owssvr.dll11-Nov-2004 02:36 11.0.6411.0 2,255,560 Sqmsto.dll 11-Nov-2004 02:36 11.0.6411.0 2,190,024 Sqmstoup.dll 04-Nov-2004 03:31 1,141,841 Store.sql04-Nov-2004 03:31 1,108,009 Storeup.sql16-Oct-2004 16:39 11.0.6409.0 137,920 Stsadm.exe 16-Oct-2004 16:39 11.0.6409.0 248,576 Stsap.dll 27-Aug-2004 23:03 11.0.6402.0 92,912 Stslib.dll11-Nov-2004 02:50 11.0.6411.0 1,501,920 Stsom.dll 11-Nov-2004 02:50 11.0.6411.0 1,055,424 Stswel.dll
back to the top
- If users experience connection timeout issues after you apply this hotfix, modify the connection timeout setting in IIS 6.0. The connection timeout setting is the time in seconds that occurs before the server disconnects an inactive user. To modify the connection timeout setting in IIS:
- Start the Internet Information Services Manager tool.
- Expand ServerName, expand Web Sites, right-click the appropriate Web site, and then click Properties.
- Click the Web Site tab.
- In the Connection timeout box, type the number of seconds that you want to specify for the connection timeout setting. For example, you can change the connection timeout setting to 300 seconds or longer.
- Click OK.
- For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site: