Article ID: 888948 - View products that this article applies to.
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This article may contain a link to the Windows Installer Cleanup utility (MSICUU2.exe). If you were directed to this article to solve a problem by using the Windows Installer Cleanup utility, please contact your software manufacturer for installation support on the product, or see the following Microsoft Knowledge Base article for steps to troubleshoot uninstallation issues with products that use Windows Installer:
(http://support.microsoft.com/kb/2438651)How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer
When you start your computer, you may receive the following error message:
Additionally, you may receive one or more of the following error messages:
Error, a required file wkwinuni.dll could not be found.
Ms Works caused an Invalid Page Fault in Module Wkwinuni.dll.
MS Word has Encountered an Error and Needs to Close.
Wkssb Caused an Invalid Page Fault in Module Wkwinuni.dll.
This problem may occur if Microsoft Works has been removed from the computer, but the calendar reminders shortcut is still in the Startup group. This problem may also occur if the Microsoft Works installation is damaged or corrupted.
To resolve this problem, use one of the following methods.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Remove Calendar Reminder shortcuts
Replace the WkWinUni.dll file
Article ID: 888948 - Last Review: October 26, 2013 - Revision: 5.0