When you try to start the Microsoft Works Task Launcher, you may
receive the following error message:
has encountered a problem and needs to close.
The error signature
refers to the following files:
Additionally, the Works Task Launcher stops responding, and you must
restart the computer.
This problem may occur if the Works Calendar (Mswkscal.wcd)
database is marked as read only or if the database is corrupted.
To resolve this problem, use the following methods in the
order that they appear in.
Click to clear the Read Only check box for Mswkscal.wcd
- Open the following folder in Microsoft Windows Explorer:
C:\Documents and Settings\All Users\Application Data\Microsoft\Works\
- Right-click the Mswkscal.wcd file, and then click
- If the Read Only check box is selected,
click to clear the Read Only check box.
- Try to start the Works Task Launcher.
- Insert the Works CD or the Works Suite CD 1 into your CD or DVD drive.
- Open the following folder in Windows
C:\Documents and Settings\All Users\Application
- Rename the Mswkscal.wcd file,
- Open one of the following folders on the CD:
- Right-click the Mswkscal.wcd file, and
then click Copy.
- Open the following folder:
and Settings\All Users\Application Data\Microsoft\Works
- On the Edit menu,
- Right-click the Mswkscal.wcd file, and then
- On the General tab, click to clear
the Read Only check box, and then click
Remove and reinstall Works
- Restart Microsoft Windows in clean boot mode. There is a
different clean-boot procedure for each version of Windows. Select the article that corresponds to your version of Windows from the following
table, and then
follow the instructions to clean-boot your computer.
Collapse this tableExpand this table
|Microsoft Windows 98|281965
How to troubleshoot using the Msconfig utility with Windows 98
|Microsoft Windows Millennium Edition (Me)|267288
How to perform a clean boot in Windows Millennium Edition
|Microsoft Windows XP|310353
How to perform a clean boot in Windows XP
|Microsoft Windows 2000|281770
How to perform clean-boot troubleshooting for Windows 2000
- Click Start, and then click
- Double-click Add or Remove Programs.
- Select any version of Microsoft Works from the list of installed
programs, and then click to remove it. Follow the instructions that appear on the screen to remove
- Repeat step 4 for each version of Works that you have installed
on your computer.
- If you receive an error message in step 4, use the
appropriate Microsoft Works Cleanup utility to remove each version of Works.
Use the following table to determine which utility to use.
The files are located on the Works CD or on CD1 for
Works Suite in the following folder:
Collapse this tableExpand this table
|Microsoft Works 7.0, Microsoft Works Suite 2003, Microsoft Works Suite 2005||Windows 98 and Windows Millennium Edition (Me)||Wks7rm.exe|
|Windows 2000 and Windows XP||Wks7rmxp.exe|
|Microsoft Works 8.0, Microsoft Works Suite 2005||Windows 98 and
Windows Millennium Edition (Me)||Wks8rm9x.exe|
|Microsoft Windows 2000 and Microsoft Windows
:\MSWORKS\PSSNote You can also obtain these files from the Microsoft Download
Center. To download a file, visit the following Microsoft Web site, and then type the
file name in the Keywords box: For example, to download the Microsoft Works 6.0 Cleanup Utility for
Windows 98 and Windows Millennium Edition (Me), Search for
- When the Works Cleanup utility finishes restart your computer.
- Install the later version of Works on your
Article ID: 888949 - Last Review: February 18, 2011 - Revision: 4.1
- Microsoft Works 7.0
- Microsoft Works Suite 2003
- Microsoft Works Suite 2004
- Microsoft Works Suite 2005
- Microsoft Works Suite 2006
|kbmsicuu2 kbtshoot kbprb KB888949|