Article ID: 889368 - View products that this article applies to.
This article describes the minimum system requirements for Microsoft Zoo Tycoon 2. Additionally, this article discusses supported and unsupported graphics hardware.
You can use the DirectX Diagnostic Tool to look up your system information. To do this, follow these steps:
Minimum system requirements for Zoo Tycoon 2
If the computer that you are using meets the game requirements, but the game does not install or does not run, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/258496/ )Error message when you install Microsoft Games and mapping programs
(https://support.microsoft.com/kb/303032/ )Game crashes or closes unexpectedly
933346To verify that the computer that you are using meets the graphics hardware requirements, see the "Unsupported graphics hardware" section.
(https://support.microsoft.com/kb/933346/ )Error message when you try to install Zoo Tycoon 2 on a Windows XP Professional 64-Bit Edition-based computer: "Installation of this game is not supported on this Operating System"
Unsupported memory hardwareWhen you start Zoo Tycoon 2, you may receive the following error:
This behavior may occur if your computer has less than 256 megabytes (MB) of random access memory (RAM). To resolve this issue upgrade the amount of RAM that is installed on your computer. Contact your computer manufacturer or system builder to receive more information about how to upgrade the RAM.
You need at least 256 MB of system memory to run Zoo Tycoon 2. (xxx MB detected).
Supported graphics hardwareTo play Zoo Tycoon 2, your graphics hardware must have access to a minimum of 16 MB of memory. Additionally, your hardware must pass a system check when you start the game. If you received an error that your video card is not supported, contact your computer manufacturer to obtain a video card that is not listed on the "Unsupported graphics hardware" list. If your graphics hardware meets the video memory requirement and passes the system check when you start Zoo Tycoon 2, and you still experience a graphics issue, see the following Microsoft Knowledge Based article: For more information about known graphic issues, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/889367/ )Known graphics issues in Zoo Tycoon 2
Unsupported graphics hardwareWhen you start Zoo Tycoon 2, if you receive the following error message, your graphics hardware did not pass the system check, and it is not supported by Zoo Tycoon 2:
Tycoon 2 does not support the your graphics adaptor graphics card.
Article ID: 889368 - Last Review: March 6, 2013 - Revision: 11.0