Article ID: 889405
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to run a Windows Management Instrumentation (WMI) statement on a Microsoft Windows 2000-based computer that has Windows 2000 Service Pack 3 or later installed, the process that runs the statement may stop responding.
For example, if the WMI statement is called by a script, the script stops responding.
This problem may occur when you try to run a WMI statement that is similar to the following:
This problem occurs when you run a WMI statement that is similar to the example because WMI makes many calls to the GetEffectiveRightsFromAcl function.
SELECT * from Win32_share WHERE (name = 'c$')
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesWindows 2000 Service Pack 3 is required to install this hotfix.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix replaces the updates to the Cimwin32.dll file that are described in the following Knowledge Base articles:
(https://support.microsoft.com/kb/884578/ )WMI may stop responding when it tries to retrieve hard disk information in Windows 2000
(https://support.microsoft.com/kb/820608/ )CIM_DataFile class returns an incorrect or null value for files that are larger than 2 GB
(https://support.microsoft.com/kb/829480/ )WMI query for the name of a console user returns a null value
(https://support.microsoft.com/kb/828294/ )Win32_DiskDrive Partitions attribute returns a <null> result on systems with more than 16 logical drives
(https://support.microsoft.com/kb/834052/ )WMI cannot change the gateway IP settings for a network device from static to DHCP in Windows 2000
(https://support.microsoft.com/kb/834774/ )Excessive network traffic after you save a Windows NT diagnostics report in Windows 2000
(https://support.microsoft.com/kb/836877/ )Win32_PrintJob enumerations with WMI will fail if a printer is offline in Windows 2000
(https://support.microsoft.com/kb/837174/ )Your WMI query may function much slower than expected and multiple instances of the Llsmgr.exe process may appear on your Windows 2000-based computer
(https://support.microsoft.com/kb/840463/ )The Quality of Service RSVP service starts on a computer that is running Windows 2000 Server even if you are not using Quality of Service
(https://support.microsoft.com/kb/841811/ )The Win32_NetworkAdapterConfiguration.SetDNSServerSearchOrder method does not correctly modify the DNS server list in Windows 2000
(https://support.microsoft.com/kb/843527/ )The Win32_SCSIController WMI class cannot obtain SCSI controller information after you install the MS04-011 security update
(https://support.microsoft.com/kb/873404/ )You cannot access the network after you use a WMI Win32_NetworkAdapterConfiguration script to change your IP address in Windows 2000 Server
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 20-Dec-2004 09:13 1.50.1085.7011 1,093,727 Cimwin32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates