You may experience one or more of the following symptoms on
your Microsoft Windows Server 2003-based computer:
- The computer uses 100 percent of CPU resources when you move
the Universal serial bus (USB) mouse.
- USB devices are not detected when
you restart the computer.
- USB devices are not detected after you resume the computer
from hibernation or standby.
- The computer stops responding (hangs) when you resume the
computer from standby when a USB mouse is connected.
- The computer takes a long time to start or resume when a
USB device is connected.
- A yellow exclamation point with "Code 28" or "Code 31" appears on a USB device in Device Manager.
- USB 2.0 Hi-Speed devices are detected as Full-Speed (USB 1.1) devices when your computer resumes from hibernation, even though they are plugged in to a USB 2.0-capable port.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.Microsoft is researching this problem and will post more information in this article when the information becomes available.
Article ID: 890426 - Last Review: January 16, 2015 - Revision: 1.2
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
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