Article ID: 890554 - View products that this article applies to.
You experience the following symptoms on your Microsoft Windows Server 2003-based computer:
This problem occurs when a browser announcement frame is incorrectly processed by the server message block (SMB) redirector. The SMB redirector tries to run code that is paged out and that cannot be paged in at the current interrupt request (IRQ) level.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name ------------------------------------------------------- 06-Dec-2004 22:08 5.2.3790.240 395,776 Mrxsmb.sys 06-Dec-2004 22:08 5.2.3790.240 158,720 Rdbss.sys
Windows Server 2003, 64-bit versions
Date Time Version Size File name ------------------------------------------------------- 01-Dec-2004 03:07 5.2.3790.238 1,124,864 Mrxsmb.sys 01-Dec-2004 03:07 5.2.3790.238 465,408 Rdbss.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 890554 - Last Review: July 24, 2007 - Revision: 1.10