Article ID: 890761 - View products that this article applies to.
When you try to add or to join a node to an existing cluster on a Windows Server 2003-based computer, you may receive the following error message:
Also, entries that are similar to the following may be logged in the ClCfgSrv.log file:
Error 0x8007042b: The process terminated unexpectedly.
Additionally, events that are similar to the following may be logged in the system event log on the joining node:
[INFO] [BC] Cluster Service Win32 Exit Code= 0x00042b [INFO] [BC] Cluster Service Specific Exit Code= 0x001702
Event message 1
Event Type: Error
Event Type: Error
This problem may occur when all of the following conditions are true:
(https://support.microsoft.com/kb/816585/ )How to apply predefined security templates in Windows Server 2003
Hotfix informationNote Install this hotfix on all computers in the cluster.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name ----------------------------------------------------- 02-Dec-2004 21:36 5.2.3790.239 111,616 Ksecdd.sys 02-Dec-2004 22:19 5.2.3790.238 130,048 Msv1_0.dll
Windows Server 2003, Enterprise Edition for Itanium-based Systems
Date Time Version Size File name Platform --------------------------------------------------------------- 02-Dec-2004 21:46 5.2.3790.239 257,536 Ksecdd.sys 02-Dec-2004 22:19 5.2.3790.238 342,016 Msv1_0.dll IA-64 02-Dec-2004 22:19 5.2.3790.238 130,048 Wmsv1_0.dll x86
To work around this problem, remove the NTLM version 2 (NTLMv2) requirement from the security policies. To do this, follow these steps:
To verify that the Cluster service account has the correct permissions, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/269229/ )How to manually re-create the Cluster service account
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the"Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 890761 - Last Review: July 24, 2007 - Revision: 1.12