When you use Windows Management Instrumentation (WMI) and configure WMI to log events on a Microsoft Windows Server 2003-based computer, the size of the WMI Log file, FrameWork.log, may continue to increase even after the FrameWork.log file has exceeded the Log File Max Size subkey entry.
Note By default, the value of the Log File Max Size subkey is set to 64 kilobytes (KB).
This problem occurs when the Windows Server 2003 Network Service account does not have Delete permissions on the %Systemroot%\System32\Wbem\Logs folder.
Resolution for Windows Server 2003
This hotfix resolves the problem only on a computer on which a clean installation of Windows Server 2003 was performed. This hotfix does not resolve the problem on a computer on which Windows Server 2003 Service Pack 1 was applied to the release version of Windows Server 2003.
Resolution for Windows Server 2003 with Service Pack 1
To resolve this issue on Windows Server 2003 with Service Pack 1, follow the steps in the Microsoft Knowledge Base article 836605. These steps describe how to modify the security settings on the %systemroot%\system32\wbem\logs folder so that the Network Service account has the Delete permission. For more information about how to modify the security settings, click the following article number to view the article in the Microsoft Knowledge Base:
836605 The Framework.log file grows larger than 64 KB when you use WMI on a Windows Server 2003 or Windows XP computer
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
No prerequisites are required.
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name -------------------------------------------------------------- 10-Dec-2004 19:40 5.2.3790.241 216,576 Wbemcomn.dll 10-Dec-2004 19:40 5.2.3790.241 467,968 Wbemcore.dll
Windows Server 2003, Itanium-based versions
Date Time Version Size File name Platform ---------------------------------------------------------------------- 10-Dec-2004 19:40 5.2.3790.241 612,864 Wbemcomn.dll IA-64 10-Dec-2004 19:40 5.2.3790.241 1,724,416 Wbemcore.dll IA-64
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
You can configure the WMI error log by changing the registry:
The destination folder for all log files is set by the following registry subkey:
When a log file reaches the value set for the Log File Max Size subkey entry, the log file is backed up to Log_file_name.lo_, and a new log file starts to collect entries. The only exception is the Framework.log file. The Framework.log file may continue to increase even after the file exceeds the value set for the Log File Max Size subkey entry.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Microsoft Windows Server 2003, Web Edition, Microsoft Windows Server 2003, Standard Edition (32-bit x86), Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Enterprise x64 Edition