FIX: You receive a 17883 error message and SQL Server 2000 may stop responding to other requests when you perform large in-memory sort operations

This article has been archived. It is offered "as is" and will no longer be updated.
Bug #: 473386 (SQL Server 8.0)
SUMMARY
This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that are contained in the hotfix package.
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SYMPTOMS
When you perform large in-memory sort operations in Microsoft SQL Server 2000, SQL Server may not yield to the SQL Server User Mode Scheduler (UMS). This behavior could lead to stalled worker requests. When this problem occurs, connection timeouts and other time-sensitive operations may fail. When this problem occurs, you typically receive a 17883 error message in the SQL Server error log. For example, you receive an error message that is similar to the following:
2003-03-21 08:22:20.27 server Error: 17883, Severity: 1, State: 0
2003-03-21 08:22:20.27 server Process 51:0 (dbc) UMS Context 0x018DA930 appears to be non-yielding on Scheduler 0.
For a list of previous hotfixes, see the "Microsoft SQL Server 2000 post-Service Pack 3 or Microsoft SQL Server 2000 post-Service Pack 3a hotfixes" section in the following Microsoft Knowledge Base article:
290211 How to obtain the latest SQL Server 2000 service pack
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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack

Hotfix information

Prerequisites

This hotfix requires SQL Server 2000 Service Pack 3 (SP3). For additional information about how to obtain SQL Server 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack
290211 How to obtain the latest SQL Server 2000 service pack
Additionally, this hotfix requires that you also have SQL Server 2000 hotfix build 2000.80.977 installed.For additional information about SQL Server 2000 Post SP3a hotfix build 2000.80.977, click the following article number to view the article in the Microsoft Knowledge Base:
888007 You receive a "The product does not have a prerequisite update installed" error message when you try to install a SQL Server 2000 post-Service Pack 3 hotfix
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
SQL Server 2000, 32-bit versions
  Date         Time   Version        Size       File name  ----------------------------------------------------------  11-Dec-2004  02:21  2000.80.996.0    664,128  Autoplt.dll        11-Dec-2004  02:20  2000.80.996.0     78,400  Console.exe  11-Dec-2004  02:21  2000.80.996.0    332,352  Ctasksui.dll  11-Dec-2004  02:21  2000.80.996.0    315,968  Custtask.dll       11-Dec-2004  02:21  2000.80.996.0     33,340  Dbmslpcn.dll       11-Dec-2004  02:21  2000.80.996.0  1,905,216  Dtspkg.dll         11-Dec-2004  02:21  2000.80.996.0    528,960  Dtspump.dll        11-Dec-2004  02:21  2000.80.996.0     41,536  Dtsrun.exe         11-Dec-2004  02:21  2000.80.996.0  1,557,052  Dtsui.dll          11-Dec-2004  02:21  2000.80.996.0    639,552  Dtswiz.dll         11-Dec-2004  02:21  2000.80.996.0    352,828  Isqlw.exe          11-Dec-2004  02:21  2000.80.996.0     82,492  Itwiz.exe          11-Dec-2004  02:21  2000.80.996.0     90,692  Msgprox.dll        29-Oct-2004  08:16  8.11.41022.0     226,304  Mssdi98.dll        11-Dec-2004  02:21  2000.80.996.0     62,024  Odsole70.dll       11-Dec-2004  02:22  2000.80.996.0     25,144  Opends60.dll  11-Dec-2004  00:23                    17,576  Opends60.lib  11-Dec-2004  02:21  2000.80.996.0     57,904  Osql.exe           11-Dec-2004  02:21  2000.80.996.0    279,104  Pfutil80.dll       11-Dec-2004  02:21  2000.80.996.0    143,940  Qrdrsvc.exe        11-Dec-2004  02:21  2000.80.996.0    221,768  Replprov.dll       11-Dec-2004  02:21  2000.80.996.0    307,784  Replrec.dll        11-Dec-2004  02:21  2000.80.996.0    287,304  Rinitcom.dll       11-Dec-2004  02:21  2000.80.996.0     78,416  Sdiclnt.dll        11-Dec-2004  02:21  2000.80.996.0     66,112  Semmap.dll         11-Dec-2004  02:21  2000.80.996.0     57,916  Semnt.dll          11-Dec-2004  02:21  2000.80.996.0    492,096  Semobj.dll         11-Dec-2004  02:21  2000.80.996.0     53,832  Snapshot.exe       11-Dec-2004  02:20  2000.80.996.0     28,672  Sqlagent.dll       11-Dec-2004  02:21  2000.80.996.0    311,872  Sqlagent.exe       11-Dec-2004  02:20  2000.80.996.0    168,001  Sqlakw32.dll       11-Dec-2004  00:07                     4,352  Sqlakw32.lib  11-Dec-2004  02:21  2000.80.996.0     33,344  Sqlctr80.dll       11-Dec-2004  02:21  2000.80.996.0    815,676  Sqldata.dll        11-Dec-2004  02:21  2000.80.996.0  4,215,360  Sqldmo.dll         11-Dec-2004  02:21                    25,172  Sqldumper.exe      11-Dec-2004  02:21  2000.80.996.0    156,224  Sqlmaint.exe       11-Dec-2004  02:21  2000.80.996.0    180,792  Sqlmap70.dll       11-Dec-2004  02:21  2000.80.996.0    188,992  Sqlmmc.dll         11-Dec-2004  02:21  2000.80.996.0    401,984  Sqlqry.dll         11-Dec-2004  02:21  2000.80.996.0     57,920  Sqlrepss.dll       11-Dec-2004  02:21  2000.80.996.0  7,716,945  Sqlservr.exe       11-Dec-2004  02:21  2000.80.996.0    590,396  Sqlsort.dll        11-Dec-2004  02:21  2000.80.996.0     45,644  Sqlvdi.dll         11-Dec-2004  02:21  2000.80.996.0    106,588  Sqsrvres.dll       11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmsgnet.dll       11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmslpcn.dll       11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmsqlgc.dll       11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmssnet.dll       11-Dec-2004  02:21  2000.80.996.0     82,492  Ssnetlib.dll  11-Dec-2004  02:21  2000.80.996.0     25,148  Ssnmpn70.dll       11-Dec-2004  02:21  2000.80.996.0    123,456  Stardds.dll        11-Dec-2004  02:21  2000.80.996.0    158,240  Svrnetcn.dll  11-Dec-2004  02:21  2000.80.996.0     76,416  Svrnetcn.exe       11-Dec-2004  02:21  2000.80.996.0     49,228  Ums.dll            11-Dec-2004  02:21  2000.80.996.0     74,304  Xplog70.dll        11-Dec-2004  02:21  2000.80.996.0     98,872  Xpweb70.dll  10-Dec-2004  23:59  2000.80.996.0    159,813  Replres.rll  11-Dec-2004  00:26  2000.80.996.0    172,032  Semobj.rll  10-Dec-2004  23:52  2000.80.996.0     28,672  Sqlevn70.rll  11-Dec-2004  00:14  2000.80.996.0    479,232  Sqlmmc.rll
SQL Server 2000, 64-bit version
  Date         Time   Version        Size        File name     Platform  ---------------------------------------------------------------------  11-Dec-2004  09:29  2000.80.996.0      56,832  Dbmslpcn.dll  11-Dec-2004  09:28  2000.80.996.0     528,960  Dtspump.dll  11-Dec-2004  09:29  2000.80.996.0     185,856  Msgprox.dll   IA-64  29-Oct-2004  08:16  8.11.41022.0      742,912  Mssdi98.dll  11-Dec-2004  09:29  2000.80.996.0     151,040  Odsole70.dll  11-Dec-2004  09:30  2000.80.996.0      27,136  Opends60.dll  IA-64  11-Dec-2004  02:31                     19,880  Opends60.lib  11-Dec-2004  09:29  2000.80.996.0     148,992  Osql.exe  11-Dec-2004  09:29  2000.80.996.0     353,280  Qrdrsvc.exe   IA-64  11-Dec-2004  09:30  2000.80.996.0     534,528  Replprov.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0     769,024  Replrec.dll   IA-64  11-Dec-2004  09:30  2000.80.996.0     650,240  Rinitcom.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0     160,768  Semmap.dll  11-Dec-2004  09:30  2000.80.996.0     132,608  Semnt.dll  11-Dec-2004  09:29  2000.80.996.0      88,576  Snapshot.exe  IA-64  11-Dec-2004  09:28  2000.80.996.0      10,240  Sqlagent.dll  IA-64  11-Dec-2004  09:29  2000.80.996.0   1,055,232  Sqlagent.exe  IA-64  11-Dec-2004  09:30  2000.80.996.0      90,112  Sqlboot.dll   IA-64  11-Dec-2004  09:30  2000.80.996.0      32,256  Sqlctr80.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0     812,032  Sqldata.dll   IA-64  11-Dec-2004  09:30  2000.80.996.0  13,845,504  Sqldmo.dll    IA-64  11-Dec-2004  09:29                     39,936  Sqldumper.exe IA-64  11-Dec-2004  09:29  2000.80.996.0     493,568  Sqlmaint.exe  IA-64  11-Dec-2004  09:30  2000.80.996.0      23,040  Sqlmap70.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0     152,064  Sqlrepss.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0  25,253,888  Sqlservr.exe  IA-64  11-Dec-2004  09:30  2000.80.996.0     616,960  Sqlsort.dll   IA-64  11-Dec-2004  09:30  2000.80.996.0     120,320  Sqlvdi.dll    IA-64  11-Dec-2004  09:30  2000.80.996.0     227,328  Sqsrvres.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0      53,760  Ssmslpcn.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0      59,904  Ssmsqlgc.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0     256,000  Ssnetlib.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0      20,992  Ssnmpn70.dll  IA-64  11-Dec-2004  09:30  2000.80.996.0     430,080  Svrnetcn.dll  IA-64  11-Dec-2004  09:29  2000.80.996.0     185,856  Svrnetcn.exe  IA-64  11-Dec-2004  09:30  2000.80.996.0     183,296  Xplog70.dll   IA-64  11-Dec-2004  09:30  2000.80.996.0     187,392  Xpweb70.dll   IA-64  11-Dec-2004  02:48  2000.80.996.0     146,432  Replres.rll  11-Dec-2004  02:31  2000.80.996.0      19,968  Sqlevn70.rll
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files. back to the top
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

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MORE INFORMATION
The following factors are guidelines. Processor speeds, memory, and disk speed can cause factors to vary.
  • The sort must occur in memory and mustcontain a million rows. Typically, 120 million or more rows are required to experience the problem.
  • The computer must be able to support a very large sort memory grant. This grant is generally 8 GB or larger. To accomplish this, the computer must have approximately 64 GB or more of physical memory.
Note The hotfix in this article is rolled up in a similar Microsoft Knowledge Base article. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
891017 FIX: SQL Server 2000 may stop responding to other requests when you perform a large deallocation operation
For additional information about the 17883 error message, click the following article number to view the article in the Microsoft Knowledge Base:
319892 New concurrency and scheduling diagnostics added to SQL Server
For additional information about the naming schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
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SQL2000
Properties

Article ID: 891268 - Last Review: 01/17/2015 09:38:44 - Revision: 3.3

Microsoft SQL Server 2000 Developer Edition, Microsoft SQL Server 2000 Standard Edition, Microsoft SQL Server 2000 Enterprise Edition, Microsoft SQL Server 2000 Personal Edition, Microsoft SQL Server 2000, Workgroup Edition, Microsoft SQL Server 2000 Desktop Engine (Windows), Microsoft SQL Server 2000 Enterprise Edition 64-bit

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