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You have a Microsoft SharePoint Portal Server portal area with a name that contains spaces in Microsoft Content Management Server (MCMS) 2002 Connector for SharePoint Technologies. When you put Web parts inside the SharePoint Portal Server portal area, you may receive an error message and the area cannot be opened. You may also receive a message that is similar to the following in the application event log:
Note You only experience this symptom when you are not a local administrator on the SPS server.
This problem occurs because Microsoft Internet Explorer encodes the space character into an escaped character of %20. However, the percent (%) character is not supported in the Microsoft.SharePoint.SPWeb.OpenWeb method that is used by the MCMS 2002 Connector Web part API.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must have Content Management Server 2002 Connector for SharePoint Technologies installed on your computer.
You do not have to restart your computer after you apply this software update.
Hotfix replacement information
This hotfix does not replace any other software updates.
Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------------------------------------------------- 30-Nov-2004 19:53 1.0.898.0 36,864 Microsoft.contentmanagement.sharepoint.webparts.dll 30-Nov-2004 19:54 1.0.1000.0 9,728 Microsoft.contentmanagement.sharepoint.webparts.resources.dll
Microsoft has confirmed that this is a problem in Content Management Server 2002.